Business Solutions Provider


Data governance and DATA management
Managing data and information is a business activity rather than a technology activity.  Proper management of data starts with a strategy that puts data in the hands of people at the right time, in the right place, for the right cost.  Accomplishing this at scale takes proper governance and discipline to lay the right foundation to unlock the power of your data for years to come.


InfoWorks works with your organization to design a data model that supports modern analytics requirements including large read data volume, multiple levels of data aggregation, and business user data model understandability. We also support requirements for NoSQL repositories, unstructured data, Natural Language Processing (NLP), and Artificial Intelligence (AI). InfoWorks can implement a scalable data infrastructure to support the data model, create Extraction Transformation and Load (ETL) logic to populate the data store, and establish operational procedures to keep your data consistent and up-to-date. Our developers and data scientists can create reports, data visualizations, interactive dashboards, and AI algorithms to help your team gain new insights from your data.


The right nugget of information at the right time can enable an organization to maximize insight, impact, and influence. Data science leverages several tools, including analytics, Artificial Intelligence (AI), Natural Language Processing (NLP), patterning, and data modeling, to extract timely and valuable perceptions from data stores. InfoWorks can provide expert guidance and collaborative assistance in the selection, development, and implementation of the appropriate data science mechanisms to enable your team to succeed in the current data-driven environment.


Data Strategy
Timely access to information and enhanced analytics allows organizations to make better decisions, but the lack of a well-defined centralization strategy and lack of data governance will lead to data siloing and information overload. Organizations can unlock enterprise knowledge from their data if they will take the proper steps to align their business around strategies to meet customer wants and organizational needs. An enterprise data strategy supports both the data and the consumption of the data based on the business needs of the organization. InfoWorks can help guide the right level of governance, set a data strategy that works, and unlock the potential of self-service analytics, allowing your business to thrive.


Great data visualizations communicate complex ideas with accuracy and clarity.   We help you design and develop meaningful and intuitive self-service analytics solutions so that your team can focus on high value activities.


People and Strategy
Whether you are trying to solve for reduced attrition, effective onboarding, stakeholder engagement, or even organization-wide cultural shifts, InfoWorks will deliver. We know that human capital problems rarely have one quick fix. InfoWorks’ People & Strategy consultants are able to assess a client’s needs and deploy a flexible, multi-faceted resolution that gets at the heart of the business outcome. Your challenges are complex. We want your experience to be simplified. We’re here to do the heavy lifting.  Our team-resourced approach ensures clients renewed reactivity to areas of need, increased depth of knowledge, streamlined vendor relationships, and a true partner in success.


Business Transformation
Change in business is always accompanied by a period of adjustment for your internal team. Having a professional guide can bring clarity and confidence to an organization in transition. Moving internal structures to sustainable business models first begins with understanding your market and competitors. To enable a smooth transition and minimize impact to your clients or operations, we engage key stakeholders in proactive planning to identify challenges and opportunities well before they are encountered. We then work with you to build transformation frameworks and action plans, communicate and train effectively for transition, and drive activation and ultimate adoption of the change.


Process and Workflow Improvement
With the continuous advancement in technology, process and workflow improvements are sometimes overlooked, and yet are important to realizing value. In some cases, process changes have proven to be the most impactful contributions to revenue and profit improvement. That’s why our resources leverage Lean and Six Sigma methodologies to formulate changes in business operations that drive optimization of resources and technology.


Role-based Work
Even smaller, specific needs can be critical. For clients with specific capacity building needs during periods of growth or special initiatives, we provide an experienced consultant to assist with a specific role-based need. Our resources help you get the job done quickly and with reduced risk, by activating our subject matter experts, project managers, business analysts, and developers.


Stakeholder Engagement and Activation
Gauging the impact of all interactions that influence market perception and driving effective adoption of change inside a company is priceless in terms of realizing long-term success. We work with project sponsors to define key stakeholders and assess readiness, determine effective approaches and engagement models to ensure that critical relationships remain strong and positive, and increase overall participation and program or business unit ROI.


We work side-by-side with key stakeholders to develop communication strategies and execution plans to provide a blueprint for how information will be exchanged. In our communication artifacts, we include key audiences and needs, determine appropriate artifacts and methods to adequately activate all audiences, and develop and implement action plans to effectively execute.


New initiatives or business units live or die based on an organization’s ability to implement and sustain process changes. With the success of your future state in mind, we create roadmaps that drive implementation, and work with organizations to build and implement training plans to increase employee adoption and enable activation of all key stakeholders.


Application Development
Our Technology Solutions team delivers high-quality software and integration projects designed to meet our clients’ specific needs. We combine our consultants’ strategic and technical expertise to assemble the right team for each engagement, ensuring we solve our clients’ challenges with the best possible results. Our team stands ready to help with the ability to work with sophisticated technology architecture and a value based methodology that leverages iterative delivery. We are focused and intentional through each of the critical phases for a feature – analysis, design, development, and quality assurance.


When leveraging a cloud solution, a critical understanding of your infrastructure needs can help reduce costs. From a single, small server to a fully scalable enterprise solution, our team can find the right-sized answer for you. We will provide the necessary training and tools to maintain your cloud environment on your own. As a Microsoft partner, we are equipped with the knowledge and expertise to provide your employees with the latest collaborative tools and helpdesk solutions, such as Office 365 and SharePoint.

InfoWorks has partnered with Valo Intranet for those organizations that are looking for a total digital workplace solution. Learn more on our Valo Partnership page!.


Three key phases make up our work efforts: assessment, requirements, and solutions. We develop a defined, logical approach to vetting vendors and narrowing selection. We will also guide the process in a thoughtful manner, providing subject matter expertise and detailed project management activities, including a five-year Total Cost of Ownership.


Companies need to leverage portals and platforms to expand market share, optimize operations and revenue cycle, and electronically connect locations and facilities. We offer our clients the strategy, process development, tools, and implementation support necessary to support expanding business models.


We provide architecture and design expertise to integrate complex systems, execute testing, and maintain applications for disparate systems by leveraging proven industry standards.