Consulting firm InfoWorks, Inc. ramps up investment in clients through internal enhancements and company culture.
[Nashville, TN] December 29, 2023 — InfoWorks specializes in customized solutions that help clients solve challenges and capitalize on opportunities through expertise in technology, data and analytics, custom application development, and management consulting. With over two decades of experience in business and having partnered with many of the largest organizations in the Southeast, they have developed a relationship-focused consulting style that considers the client’s short and long-term business goals.
Coming into 2023, the company had a plan to further strengthen company culture and enhance the value they bring to clients.
Strengthening Company Culture
In response to feedback from team members, InfoWorks launched two programs. The first is a coaching program designed to give employee-owners experiences to learn and grow with their colleagues. Paired together by interests, the coach and their mentee meet monthly to set professional goals. The company shared that a large group of people signed up for the program and interest has grown.
The second is a career progression framework developed to encourage growth and leadership opportunities and enhance promotion from within. Instead of an “up or out” mentality, it helps team members define a path to advance their careers, explore new areas of interest, and find fulfillment long-term at InfoWorks.
The company feels that the addition of these programs to their already robust employee-centric culture will help them to maintain the long history they’ve had as a 15-year Nashville Business Journal Best Places to Work and 10-year Tennessean Top Workplaces awards recipient.
“Being a place where our employees enjoy working has always been important to us. We appreciate the value each employee-owner brings. Giving them opportunities to be fulfilled personally and professionally is its own reward, but they also become more invested in their work and pass that on to the client. Isn’t it great when everyone wins?!”
Andrea Yanicky, Director of HR
Enhancing Value to Clients
To enhance their value to clients, they have reinforced alignment and collaboration between service teams and strategic partnerships.
Internally, having expanded their offerings and client-base, the company redefined how to bring the value they offer across their disparate service lines together more efficiently on client projects.
“Collaboration has always been a keystone of our organization, but as we grew, we saw an opportunity to rethink how we collaborate. Better defining the process around how and when to pull in various assets, for example, on a custom application development project that, to realize its full potential, also requires data and change management expertise is a game changer. It amplifies our ability to deliver solutions that are truly impactful for our clients.”
Dustin Wuest, VP of Analytics
In addition to adding clarity around internal team collaboration, the company has also partnered with cutting edge technology platforms, brought in outside perspectives, and built strategic partnerships in the marketplace.
While they have 26 years of experience and impressive teams with expertise across multiple industries, InfoWorks has an extensive portfolio of work and clients in healthcare. Their healthcare consulting team works with hospitals, health systems, providers, physician networks, payors, vendors, GPOs, and benefits companies to craft more effective, efficient, and innovative healthcare solutions.
As the new year approaches, InfoWorks looks forward to continued prosperity with plans to further bolster their already notable expertise in areas such as AI and machine learning.
About InfoWorks
InfoWorks is a leading business consulting firm founded in 1997 with a mission of improving the consulting experience for clients and consultants. We utilize a relationship-focused consulting style that incorporates a process of listening to gain a thorough understanding of client needs and maintain constant alignment throughout the engagement. This enables us to deliver innovative solutions that solve challenges and drive growth. We work across operations and management, technology and cloud development, and data and analytics services to provide custom solutions that impact long and short-term business goals.
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