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an IT specialist working in the office

IT Support Services

IT support services are provided by a team that handles system administration responsibilities for businesses and non-profit organizations in Middle Tennessee.  Services include:

  • Management and administration of all IT systems software as well as desktop computers, printers, routers, switches, firewalls, computer/LAN and telecom networks, security updates and patches
  • Responsibility for infrastructure, web services, and application administration, including software upgrades, troubleshooting network outages, and providing solutions to helpdesk requests
  • Assessing governance and coordinating reviews of security, compliance, and business continuity and disaster plans