At a time when the lines between work and life have never been more blurred, it is vital that organizations be taking their people management strategies seriously to support ever critical business needs. InfoWorks’ People & Strategy blog series will look at some of the elements of a successful people-focused organization. Over the next few weeks, Dayle Savage, Ed. D., People & Strategy Lead ,...

At a time when the lines between work and life have never been more blurred, it is vital that organizations be taking their people management strategies seriously to support ever critical business needs. InfoWorks’ People & Strategy blog series will look at some of the elements of a successful people-focused organization. Over the next few weeks, Dayle Savage, Ed. D., People & Strategy Lead ,...

At a time when the lines between work and life have never been more blurred, it is vital that organizations be taking their people management strategies seriously to support ever critical business needs. InfoWorks’ People & Strategy blog series will look at some of the elements of a successful people-focused organization. Over the next few weeks, Dayle Savage, Ed. D., People & Strategy Lead ,...

We don’t need any more platitudes or pithy phrases to underscore the theme of 2020: it’s a confusing time. There’s a lot of noise bombarding the public, and for healthcare entities, reputations are on the line every day. Should we still be at home or is it safe enough to venture out regularly? Can we visit our elderly relatives or is it best to keep...

According to Blake Morgan, a customer experience futurist, “You must invest in becoming an experience-led business, which means optimizing every customer touch point. As you study all phases of a customer’s journey with your brand, you’ll be able to isolate where you aren’t meeting expectations or where you are outright alienating prospects and customers. By addressing these shortcomings, you can ensure better experiences that empower...

  Everyone has heard about moving technology to the cloud – but how do you go from cloud curious to informed about whether you want to proceed? Cloud infrastructure and processing have become a mature ecosystem being used by organizations large and small all over the globe. Many people are by now familiar with some of the most highlighted opportunities relative to traditional on-premise setups...

When it comes to your business’ workflow and strategic direction, web applications can increase efficiency and connect your organization. However, these platforms can require major resources to build and maintain. This is why some businesses are turning to the Amazon Web Services (AWS) serverless platform. What Is The AWS Serverless Platform? When building a traditional web application, your organization needs to have infrastructure in place....

COVID-19 accelerated the widespread use of telemedicine, but by all indications, telemedicine will be a trend that sticks around. As is the case for in-person visits, being proactive about how you prepare for an appointment can be the deciding factor in whether you have an efficient visit with a satisfying outcome, or a frustrating one. We interviewed physicians and nurse practitioners who see telehealth patients...

The World Is (Slowly) Opening Back Up – What Is Next for Telehealth? As we’ll be discussing over the next few weeks, the onset of COVID-19, and necessity of increased telemedicine measures, has created many new challenges, risks, and unexpected benefits to the healthcare industry. The question we must ask is: ‘Where do we go from here?’ Now that the telehealth genie has been let...

The Changing Landscape of Telemedicine Amid COVID-19 Telehealth is here to stay. COVID-19 has changed the way patients access healthcare, with a new emphasis on the use of telemedicine. In the midst of a pandemic, it makes sense that providers would prefer to see patients from a distance whenever possible. However, while COVID-19 accelerated and expanded the rate at which providers adapted to offering telehealth...